Author: Allison Hester
https://www.youtube.com/watch?v=unvQvprzTZA&t=5sBefore you head out for your first job of the day with your Smartwash Dosing System, you need to get it ready to go. Here's how:1. Set your choice valve to load from the stinger, then attach the stinger to...

Business Owner or Entrepreneur: Which One Are You?
Banner entrepreneur concept with business vector icons Over the weekend, I read an article from Business News Daily that argued that just because you are a business owner doesn’t mean you are necessarily an entrepreneur. I’ve always used the terms interchangeably, but...

Patrick Clark: “Never, Never, Never Give Up” — Part 2
NOTE: If you have not yet read part 1 of Pat's incredible story, I suggest you go here and read it first. (You'll be glad you did!) As we left off in part one, Pat and Shielagh Clark were ready...

Patrick Clark: Never, Never, Never Give Up! (Part 1)
Patrick (Pat) Clark is a well-known name in the soft washing industry, and for good reason. Pat’s multi-million dollar company, Precision ProWash, has several locations located across the East Coast. He is also the founder of Gutter Butter (a company...

Why Isn’t GG-4 Slick Like Dish Soap?
Most window cleaners entering the business learn to fan using dish soap. “This teaches you to grip hard and press hard because the surfactant gives you a ton of glide,” Alan Noah of Titan Laboratories explained. “However, that’s pretty much...

Snapshots of the Past 26 Years: My Top 10 Industry Changes
This past Friday was a big one for me. I not only hit the half-century mark, I also am at a point where I've written for the cleaning industry for more than half my life.The year was 1994. I was...

How to Respond to Negative Online Reviews
You've worked hard using the tips in How to Get More Online Reviews to build your online reviews and it's going great! Then a disgruntled customer -- or worse, a fake one -- leaves you that 1 or 2-star review, and it's there, on...

What You Can Do about Fake Negative Online Reviews
Sometimes negative reviews are legitimate and, unfortunately, sometimes they are just made up. It’s not unheard of for disgruntled employees or competitors to post negative reviews under fake names in order to make your company look bad. What can you...

How to Get More Online Reviews
A new study released by the National Bureau of Economic Research found that customers of service industries -- including window cleaning, pressure washing, and gutter cleaning -- listed their top 3 reasons for hiring the service company they chose. The...
Hear What Attendees Had to Say about January’s JRC University
Edwin Thompson and Ranardo Jules of Roof Renew Bahamas flew in from Nassau to attend 2 days of Softwashing and window cleaning training here at the JRC New Jersey office. According to Ranardo, “It was definitely worth the trip! Learning...