Study Examines How to Build Customer Trust in the Midst of Covid-19

Hands measuring consumer trust on a chalkboard

“Trust” is the current buzzword for marketing experts in a post Covid-19 economy. That’s because in study after study, marketing researchers have determined that right now, consumers want to feel like they trust the company behind the products and services that they buy. The question, then, is what exactly builds trust? A recent study by Qualtrics,… Continue reading Study Examines How to Build Customer Trust in the Midst of Covid-19

Critical Infrastructure Guidelines for Covid-19

Critical Infrastructure Guidance Federal and many state and local governments have been imposing numerous restrictions. These restrict people to their homes except for crucial needs, like food. Work has been restricted to at home, or not at all for many industries. These restrictions include exceptions for specific “Critical Infrastructure”. The publication includes guidelines defining what is… Continue reading Critical Infrastructure Guidelines for Covid-19

Working With Sodium Hypochlorite (SH), or Bleach, during COVID-19 times.

Sodium Hypochlorite is commonly known as Bleach. It comes in varying strengths. But the two most common are store bought, at 6%, and industrial strength, at 12.5%. The strength commonly used in the cleaning industry is 12.5% SH. The CDC has announced that Bleach IS an effective cleaning and sanitizing agent against COVID-19. This is… Continue reading Working With Sodium Hypochlorite (SH), or Bleach, during COVID-19 times.

Summary of OSHA’s Guidance for Preparing Workplaces for COVID-19

This is a summary of OSHA’s Guidance on Preparing Workplaces for COVID-19. The full document can be found on the www.osha.gov  website. Note that these are just guidelines and are not required by law. Developing an Infectious Disease Preparedness and Response Plan The best way to control a hazard is to systematically remove it from… Continue reading Summary of OSHA’s Guidance for Preparing Workplaces for COVID-19

Free Ladder Safety Resources

March is National Ladder Safety Month, and at J. Racenstein,we want to help promote the importance of staying safe on those ladders throughout the month. For this blog, we are going to look at some free resources available on the web to help you and your team be better prepared for preventing ladder-related injuries. The… Continue reading Free Ladder Safety Resources

Get Ready for the Stuff of Life

crashed car

A few days before Thanksgiving, I was veering right onto an Interstate onramp when I had to yield to oncoming traffic. Then BAM! A Toyota Tacoma slammed into the back of my little Kia. Worst part was I never saw it coming. Fast forward 2.5 weeks later. I’m in my new-to-me SUV that replaced my… Continue reading Get Ready for the Stuff of Life

Holiday Lighting Ladder Safety

Man hanging Christmas lights during winter from a ladder

Last week, a professional window cleaner tragically died after falling from a roof while working for his holiday lighting business. Each year, thousands of Americans end up in the emergency room around the holidays due to falls when hanging holiday lights or decorations. While most are homeowners, professionals are not immune. Take a look at… Continue reading Holiday Lighting Ladder Safety

Ladder or Water Fed Pole: That’s NOT the Question

When it comes to cleaning windows with power lines nearby, the question really isn’t ladder or water fed pole. The real question should be “Is my life only worth the few dollars I’m going to make off cleaning this window?” We know that electricity can jump. The question is how far. OSHA’s guidelines say you… Continue reading Ladder or Water Fed Pole: That’s NOT the Question

JRC Training Team Helps Students Reach New Heights

During one of our water fed pole safety training classes, the JRC team was brought in to clean the 89-foot-high glass at an Illinois stadium. With no anchors above, it was unsafe to access the glass by rope descent. Pavers around the bottom meant that the closest location for a lift to safely park was… Continue reading JRC Training Team Helps Students Reach New Heights