Study Examines How to Build Customer Trust in the Midst of Covid-19

Hands measuring consumer trust on a chalkboard

“Trust” is the current buzzword for marketing experts in a post Covid-19 economy. That’s because in study after study, marketing researchers have determined that right now, consumers want to feel like they trust the company behind the products and services that they buy. The question, then, is what exactly builds trust? A recent study by Qualtrics,… Continue reading Study Examines How to Build Customer Trust in the Midst of Covid-19

How to Efficiently Use Clean and Shine for Sanitizing Windows

Your goal in the current COVID-19 world is to protect both your customers and your staff. Using the affordable and efficient Clean and Shine in your window cleaning mix can help add protection and peace of mind for both. Even if you decide not to offer sanitizing as a new independent service, adding a bit of the… Continue reading How to Efficiently Use Clean and Shine for Sanitizing Windows

How Using a News App Can Help Your Cleaning Business

Right after the first case of Covid-19 here in my state of Arkansas, I downloaded an app called “News Break.” (I’m sure there are others.) Although the push notifications can get to be a bit much, it provides some great information that you could use in your cleaning business as businesses begins to reopen. For… Continue reading How Using a News App Can Help Your Cleaning Business

Preparing Your Cleaning Business for a Post-Pandemic Economy

Over the next several weeks, the country’s businesses are expected to slowly open back up in three “phases.” What that means, exactly, is pretty general and varies from state to state, and in some areas, city to city. An article that regularly updates each state’s plan can be found here. However, there is one common… Continue reading Preparing Your Cleaning Business for a Post-Pandemic Economy

Summary of OSHA’s Guidance for Preparing Workplaces for COVID-19

This is a summary of OSHA’s Guidance on Preparing Workplaces for COVID-19. The full document can be found on the www.osha.gov  website. Note that these are just guidelines and are not required by law. Developing an Infectious Disease Preparedness and Response Plan The best way to control a hazard is to systematically remove it from… Continue reading Summary of OSHA’s Guidance for Preparing Workplaces for COVID-19

COVID-19 and its Impact on Our Industry: What You Should Know

As businesses, I think we are all concerned about how this is going to affect us. The fact is, we just don’t know. No one does. What I do know is that J. Racenstein has been leading the industry for over 110 years, and we are still leading doing so today. That’s why we wanted… Continue reading COVID-19 and its Impact on Our Industry: What You Should Know

Free Ladder Safety Resources

March is National Ladder Safety Month, and at J. Racenstein,we want to help promote the importance of staying safe on those ladders throughout the month. For this blog, we are going to look at some free resources available on the web to help you and your team be better prepared for preventing ladder-related injuries. The… Continue reading Free Ladder Safety Resources

Choosing the Right Sleeve, Part 1: Ettore

The window-cleaning sleeve may be more important than you realize. A good agitation from your sleeve is what actually cleans off the dirt and pollutants, then the squeegee removes the remaining water. Without a great sleeve, your window- cleaning experience will suffer. Using a professional window-cleaning solution, plus a professional sleeve for agitation, will make… Continue reading Choosing the Right Sleeve, Part 1: Ettore

Introducing the Towel Frog: Hand Made in the U.S.A. and Sold Exclusively Through J. Racenstein

Handmade in the U.S.A. and sold exclusively through J. Racenstein, the new Towel Frog line is being developed by JRC’s Dwight Rowe along with  Nate Walenta, a custom leather specialist. The Towel Frog is not a completely new concept, as there used to be a similar product made by another window cleaner that is no longer… Continue reading Introducing the Towel Frog: Hand Made in the U.S.A. and Sold Exclusively Through J. Racenstein

How to Load Your SmartWashing Dosing System at the Beginning of the Day

https://www.youtube.com/watch?v=unvQvprzTZA&t=5s Before you head out for your first job of the day with your Smartwash Dosing System, you need to get it ready to go. Here’s how: 1. Set your choice valve to load from the stinger, then attach the stinger to the system and place your wand into your drum (or tote) of SH.… Continue reading How to Load Your SmartWashing Dosing System at the Beginning of the Day